CCC Information Services Enhances Customer Training and Reduces Travel Costs with Saba Centra

Virtual Classroom Environment Provides CCC Trainers and Customers with an Engaging, Interactive Online Learning Experience

REDWOOD SHORES, Calif.-July 22, 2008 -Saba Software, Inc. (Nasdaq: SABA), the premier people management software and services provider, today announced that CCC Information Services (CCC), a leading supplier of advanced software, communications systems, and Internet and wireless-enabled technology solutions to the automotive claims and collision repair industries, is using Saba Centra to provide its customers around the U.S. with interactive, online training sessions.

Since it implemented Saba Centra, CCC is able to train customers effectively — regardless of their location — enhancing customer service while simultaneously reducing travel costs by more than 25%.

Saba Centra enables an engaging real-time learning experience that accelerates business results. By using the advanced, easy-to-use instructor tools within Saba Centra, CCC was able to create an interactive virtual classroom environment where it was able to conduct instructor led training and web seminars.  During training sessions, CCC instructors are able to share applications, use a whiteboard, as well as markup and highlight presentations. In addition, CCC can set up a pre-built agenda, allowing attendees to fast forward directly to the information that they need. Today, Saba Centra enables CCC's customer service and support teams to get customers up and running quickly, which in turn can help consumers get their cars repaired faster as well as reduce costs for CCC.

"CCC technology is at the heart of the claims and collision repair process, so getting our customers trained efficiently is a key component of ensuring customer satisfaction," said Riyaz Adamjee, manager of communications services for CCC.  "Saba Centra provides us with a solution that offers all of the power of a classroom online and has enabled us to train more people without incurring additional costs."

CCC's products and services are used throughout the entire claims management supply chain and facilitate communication among approximately 21,000 collision repair facilities, 350 insurance companies, and a range of industry participants. Prior to implementing Saba Centra, CCC trainers would often conduct training onsite at a customer site or a satellite location-incurring travel costs and time away from the office for both CCC and its customers. 

"Saba Centra's rich, interactive user experience enables our customers to conduct effective, online training sessions as well as reduce costs associated with having to conduct training in remote locations," said A.G. Lambert, vice president of marketing for Saba.  "We are pleased to
see how CCC has incorporated Saba Centra into its training programs and the measurable impact the technology has had for its business."

About Saba
Founded in 1997, Saba (NASDAQ: SABA) is the premier global provider of strategic human capital management (HCM) software and services. Saba's people management solutions are used by more than 1,300 organizations and over 17 million end users worldwide. Saba's solutions increase organizational performance by aligning workforce goals with
organizational strategy; developing, managing and rewarding their people; and improving collaboration.

Saba product offerings address all aspects of strategic HCM and are available both on-premise and OnDemand (www.saba.com/products). To ensure long-term customer success, our global services capabilities and partnerships provide strategic consulting, comprehensive implementation services, and ongoing worldwide support.

Saba customers include ABN AMRO, Alcatel-Lucent, Bank of Tokyo-Mitsubishi UFJ, BMW, Caterpillar, CEMEX, Cisco Systems, DaimlerChrysler, Dell, Deloitte Touche Tohmatsu, EDS, EMC Corporation, FedEx Kinko's, Insurance Australia Group, Kaiser Permanente, Lockheed Martin, Medtronic, National Australia Bank, Novartis, Petrobras, Procter & Gamble, Renault, Royal Bank of Scotland, Scotiabank, Singapore Ministry of Finance, Sprint, Standard Chartered Bank, Stanford University, Swedbank, Tata Consultancy Services, Wyndham International,
Weyerhaeuser, Underwriters Laboratories, and the U.S. Army and U.S. Navy.

Headquartered in Redwood Shores, California, Saba has offices on five continents. For more information, please visit www.saba.com or call +1-877-SABA-101 or +1-650-779-2791.


SABA, the Saba logo, Centra and the marks relating to Saba products and services referenced herein are either trademarks or registered trademarks of Saba Software, Inc. or its affiliates. All other trademarks are the property of their respective owners.